We use cookies to give you the best possible experience on our website.
Accept All Cookies
Find out more
Cookie Portal
Manage and find out more about the cookies used on this website.
View Cookie Settings
Read Cookie Policy

Accept All Cookies and Close
Close Without Saving
< Back
This website has 3 types of cookies:
Your preferences will not take affect until the next page loads or this page is reloaded.
Strictly Necessary Cookies
Feature Cookies
Performance Cookies
Save and Close
< Back
< Back
Cookie Policy
< Back

What Guarantee Do Your Installers Provide?

fensa windows

When you arrange to have new windows or doors installed at your property you need to be sure that you are well protected from any potential problems which may occur. If there is a flaw or fault, you need to be certain that you’ll be able to get the issue rectified without costing you any more money. After all, home improvement products aren’t cheap, so you need to be assured that you’ll be fully covered.

When one of our authorised installers install your Evolution windows or doors, they will provide you with a FENSA certificate. This is an excellent guarantee, providing proof your installation complies fully with all relevant Building Regulations, uses only products which are energy efficient and is registered with your local council. Most importantly, it also means that the warranty your installation company gives you is insured.

What Will Be Covered by The FENSA Certificate?

FENSA will cover the replacement of all external doors, windows, roof lights and roof windows which have been installed in your property against all relevant Building Regulations. To be fully covered, the property must be cited on the original footprint, with the size and rooms remaining as stated and unaltered in any way.

fensa insurance windows

What Isn’t Covered By FENSA?

FENSA will not cover all types of installation. For example, new builds, porches, conservatories, commercial properties and extensions aren’t covered. Also, repairs (not including the frame) are not covered by FENSA.

fensa windows

Why Is It Important to Have A FENSA Certificate?

Not every window and door installer comply fully with Building Regulations, and not every installer will register the installation with your local council. However, registration and compliance are a legal requirement.

As the homeowner, you have a responsibility to ensure that your window and door installations have been registered with your local council. If your chosen installer hasn’t told you that you have this responsibility and doesn’t give you a building regulation compliance certificate or FENSA certificate, you’ll be obliged to pay for a building control inspection. Not only that, if you experience issues with your home improvement product installer and are unable to get them to come back to rectify any problems you’ve experienced, you might be required to pay a different installer to repair the damage. Therefore, it is so important to ensure that your chosen installer is prepared to offer you a comprehensive guarantee and warranty and supply you with the essential FENSA certificate.

When you choose one of our authorised installers to install your Evolution windows and doors you can rest assured that you’ll receive a reliable warranty and guarantee for all the work that they carry out. Our authorised installers will also provide you with a FENSA certificate for your complete peace of mind. You can be completely confident that any faults will be fully covered and, in the unlikely event of a problem occurring, you will be well-protected.

Your next steps

Request a brochure

If you can’t visit your local Evolution showroom but still want to find out more about our beautiful handcrafted windows and doors then simply order a brochure today and be inspired.


Request a quotation

Speak to one of our friendly, experienced designers to discuss your requirements and individual project needs. We will provide you with advice and a detailed, no-obligation quotation.

Get a quote

Visit a showroom

To truly explore Evolution, why not visit your local showroom where you can see the Evolution difference for yourself. We are also always happy to welcome visitors to our Bedfordshire head office.

Visit today

Installer Locator Find your nearest showroom

The UK's finest timber alternative windows and doors.